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Changed PaymentMethod not updated in Hubic website


Alexis.d
06-17-2015, 02:06 PM
Hello,

Your request is being processed by an advisor who has contacted you by email.
Thanks to read it et answer to this one directly.

Have a good day.

Ger.de.Gooijer
06-17-2015, 10:39 AM
Hello guys

Because of a new creditcard I changed the Payment Method under My Account / Settings on Saturday 13-06-2015. I deleted the old one, added the new one, got confirmation on the OVH-site and in email, the 3 were charged. So all looked well. But now on wednesday the Payment Method is still not updated in My Account: It keeps saying 'You don't have any saved payment methods'. But I should have, right?!
How long does it take to change that? I do not want any problems with my account, of course, because of this.
My data:
Bon de commande n : 39667625
Transaction externe n : cbfr#9445214
Date transaction : 2015-06-13
Transaction Ovh n : CreditCardFrench#9445214

My official emailadres at HubiC is gerdeg@xs4all.nl and you can use that to communicate with me if necessary. Or use the one of the forum: ger.de.gooijer@xs4all.nl . Hope to hear from you.

Have a nice day.

Ger de Gooijer