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Storage Empty but usage not empty!


eulo
02-01-2016, 10:26 AM
Similar problem. I have 7 GB in the hubic folder, but in my account it is indicated 25 GB and full space occupied. Not liking the service so far...

APC
01-29-2016, 07:31 PM
I'm still down as using 16.50GB with zero files on my account, so have deleted my payment info

Axtux
10-23-2015, 12:39 AM
Try to connect with a Swift client to see if there are some files outside default container. Web interface can only see default container.

APC
10-20-2015, 02:27 AM
As anyone got this sorted on your account?

flosoft
10-04-2015, 06:33 PM
I'm having the same issue on my account :/

APC
10-03-2015, 01:04 AM
Same problem
After clearing all my files, I'm still down as using 16.50GB

Don't think I will be renewing my sub until this bug is fixed

Hashtag
08-24-2015, 05:10 AM
The same problem

markerk
06-18-2015, 04:24 PM
I am also having this problem. My folder is empty while 'Space used' shows 6.73GB. Please advise.
Many thanks!

Yong
06-18-2015, 07:18 AM
I am having this problem too. Please advice. Thank you.

riunno
06-15-2015, 10:00 PM
Hi,

I've a little problem with my account.
I've clear all my storage (backup) but the percentage of space used is not set to 0%.

How can i reset my storage percentage?


Thanks

ciao
Andrea