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Pls stop the invoices. You cancelled me, I reopened new account and you still invoice


xavierh
06-24-2015, 04:00 PM
Hello,
I note you have ended your account.
The invoice you receive juste corresponds to your last month of service (month in which you have suspended your account).
Best regards,

tellguru@yahoo.com
06-23-2015, 09:48 AM
Please can someone contact me ?

Message from me in another thread
--------------
I cancelled my Hubic membership last month, and so the system doesn't allow me to login to the members area by showing an error message - "Incorrect login or password"
But I am continuing to get monthly invoices to my email id. How do i stop it, or how do i speak to a person in English.

When I contacted the OVH team in London, they said yes Hubic Support is an issue, and asked me to post a thread here, but I see many here have a same issue.

I therefore will now be ignoring any emails for invoice payments, unless someone contacts me at this registered email address.

xavierh
05-15-2015, 11:58 AM
Hello,

You have been contacted by an advisor to solve your problem.
Thanks to answer on the email directly.

Have a good day.
Best regards,

caplusinc
05-14-2015, 10:38 AM
Most posts in this forums is spam and most posts from users don't get answers. It's shows lack of customer service from OVH, they say they are one of the largest hosting services worldwide, but Hubic support is non-existent.

Since there is so much spam I go ahead and double post this on two forums, as it probably won't get noticed anyways:

https://forums.hubic.com/showthread....-still-invoice

Initially I signed up for paid account with Hubic. However, it didn't work as expected so I have emailed to Hubic to cancel my account. There was no response, so I went ahead and cancelled the charge of my credit card. Still no response from Hubic, but for a few months I would receive invoices.

I submitted request again through my account to stop sending invoices asking the downgrade my account. Again, no response from Hubic team. Then - suddenly I wasn't able to login. I have received a notice from Hubic saying my account has been terminated and deleted because of unpaid invoices. I won't go into details about how it felt to get surprise like that.

So I went again and created a new free account at Hubic with the same email. And guess what - The invoices started pouring again including the invoices from before.

So I cancelled account many month ago, asked to stop billing me, account was deleted by Hubic, I created a completely new account and Hubic keeps sending invoices again.

I suspect after a few weeks my account will be terminated yet again without resolution.

I would even consider paying some of the invoices, but the invoices don't stop, so it doesn't matter if they are paid or not because the invoices won't stop.

The account handle:
caplusinc