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Account has not updated to 10TB...

HefeleA

01-27-2016, 04:36 PM

Originally Posted by xavierh

Hello,
Could you check your quota again? Thank you.

Yes Problem solved thx

DEZVEZESDEZ

01-27-2016, 04:06 PM

Hi Xavierh

On the Hubic website on my account appears 10TB but in my laptop ( mac ) the cloud icon appears 0/25gb

xavierh

01-27-2016, 03:23 PM

Hello,

@DEZVEZESDEZ @HefeleA :

We apologise for this delay.
We have fixed the problem.
Could you check your quota again? Thank you.

Have a good day.

HefeleA

01-27-2016, 03:17 PM

I have the same Problem:

Facture acquittée : HUBICEU280891
Date : 25 Janvier 2016
Commande : BC47572286

DEZVEZESDEZ

01-27-2016, 02:36 PM

Hi, i have the same problem, i bought the upgrade to 10Tb and still shows 25gb!

Already pass 3 weeks!!!!!

xavierh

01-27-2016, 10:37 AM

Originally Posted by andytimmins

Hi,

My account is still showing as 25GB even though I've purchased a 10TB subscription.

My order details are:

Bon de commande :
Numéro : 47568953
Date : 25 Janvier 2016 18:02:47

Can someone look into this please?

Thanks,

Andy.

Hello,

Could you check again please?
According to my informations, your quota is on 10Tb.

Thank you.

andytimmins

01-26-2016, 02:43 PM

Hi,

My account is still showing as 25GB even though I've purchased a 10TB subscription.

My order details are:

Bon de commande :
Numéro : 47568953
Date : 25 Janvier 2016 18:02:47

Can someone look into this please?

Thanks,

Andy.