[HefeleA]

Hello,
Could you check your quota again? Thank you.

Yes Problem solved thx

[DEZVEZESDEZ]

Hi Xavierh

On the Hubic website on my account appears 10TB but in my laptop ( mac ) the cloud icon appears 0/25gb

[xavierh]

Hello,

@DEZVEZESDEZ @HefeleA :

We apologise for this delay.
We have fixed the problem.
Could you check your quota again? Thank you.

Have a good day.

[HefeleA]

I have the same Problem:

Facture acquittée : HUBICEU280891
Date : 25 Janvier 2016
Commande : BC47572286

[DEZVEZESDEZ]

Hi, i have the same problem, i bought the upgrade to 10Tb and still shows 25gb!

Already pass 3 weeks!!!!!

[xavierh]

Hi,

My account is still showing as 25GB even though I've purchased a 10TB subscription.

My order details are:

Bon de commande :
Numéro : 47568953
Date : 25 Janvier 2016 18:02:47

Can someone look into this please?

Thanks,

Andy.

Hello,

Could you check again please?
According to my informations, your quota is on 10Tb.

Thank you.

[andytimmins]

Hi,

My account is still showing as 25GB even though I've purchased a 10TB subscription.

My order details are:

Bon de commande :
Numéro : 47568953
Date : 25 Janvier 2016 18:02:47

Can someone look into this please?

Thanks,

Andy.