Account has not updated to 10TB...
HefeleA
01-27-2016, 03:36 PM

Originally Posted by
xavierh
Hello,
Could you check your quota again? Thank you.
Yes Problem solved thx
DEZVEZESDEZ
01-27-2016, 03:06 PM
Hi Xavierh
On the Hubic website on my account appears 10TB but in my laptop ( mac ) the cloud icon appears 0/25gb
xavierh
01-27-2016, 02:23 PM
Hello,
@DEZVEZESDEZ @HefeleA :
We apologise for this delay.
We have fixed the problem.
Could you check your quota again? Thank you.
Have a good day.
HefeleA
01-27-2016, 02:17 PM
I have the same Problem:
Facture acquittée : HUBICEU280891
Date : 25 Janvier 2016
Commande : BC47572286
DEZVEZESDEZ
01-27-2016, 01:36 PM
Hi, i have the same problem, i bought the upgrade to 10Tb and still shows 25gb!
Already pass 3 weeks!!!!!
xavierh
01-27-2016, 09:37 AM

Originally Posted by
andytimmins
Hi,
My account is still showing as 25GB even though I've purchased a 10TB subscription.
My order details are:
Bon de commande :
Numéro : 47568953
Date : 25 Janvier 2016 18:02:47
Can someone look into this please?
Thanks,
Andy.
Hello,
Could you check again please?
According to my informations, your quota is on 10Tb.
Thank you.
andytimmins
01-26-2016, 01:43 PM
Hi,
My account is still showing as 25GB even though I've purchased a 10TB subscription.
My order details are:
Bon de commande :
Numéro : 47568953
Date : 25 Janvier 2016 18:02:47
Can someone look into this please?
Thanks,
Andy.