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Wrong calculation of disk storage


Janko
04-10-2015, 09:15 PM
Quote Originally Posted by xavierh
Hello,
Your account will be reindexed within 72 hours to fix your quota probelm.
Sorry for the inconvenience.
after 6 Days.... nothing happend.....37.88 GB (0.35%)

Edit:
I found myself the Solution. I mount Hubic with Linux and Hubic Fuse. In the "default_segments" Folder are tons of 100MB Files with "root" as Owner. I delte all Files an now.... hubic is clean

Speicherplatz :
0.00 KB (0.00%)

Gingersnap1307
04-07-2015, 09:04 PM
Hi Xavierh,

I have logged in and out. The top menu bar shows the account as 10TB but the actual browser window where i'm uploading is still showing 25Gb.

Any ideas?

Col

xavierh
04-07-2015, 10:39 AM
Quote Originally Posted by Janko
I have the same Problem.... I delete all Files on hubic but it shows 37.88 GB (0.35%).
After a few hours deleted folders are back....
Hello,
Your account will be reindexed within 72 hours to fix your quota probelm.
Sorry for the inconvenience.

xavierh
04-07-2015, 10:30 AM
Quote Originally Posted by Gingersnap1307
Hi,

I am having a similar problem. My account is registered as having 10Tb but the desktop app for Mac is showing the original 25GB

Thanks

Col
Hello,
No problem with your hubiC quota (10 Tb).
Thanks to logout/in.

Janko
04-06-2015, 08:20 PM
I have the same Problem.... I delete all Files on hubic but it shows 37.88 GB (0.35%).
After a few hours deleted folders are back....

Gingersnap1307
04-06-2015, 09:30 AM
Hi,

I am having a similar problem. My account is registered as having 10Tb but the desktop app for Mac is showing the original 25GB

Thanks

Col

xavierh
03-31-2015, 01:39 PM
It's done.
Your quota is now at 10 Gb approximately.

ola
03-27-2015, 02:18 PM
Hello. After 48hours no change on that topic. There are still information that I used about 70GB of my storage.

xavierh
03-25-2015, 12:48 PM
Hello,

Your account will be reindexed within 48 hours.
Thanks to check your quota again after this delay.

Best regards,

ola
03-25-2015, 11:26 AM
Hello,
After uploading and deleting some files from my account (using both desktop application and web browser interface), the usage of my disc storage is about 70GB. It's not consistent with my calculation. The size of all files are about 10GB and I don't have any backups on the account...

Could you check what is wrong?


Regards,
Aleksandra Wosztyl