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Can NOT install software


b0red
03-23-2015, 01:08 PM
No trend micro, and antivirus is shudown

jdesgats
03-23-2015, 08:30 AM
Hello,

Do you use any anti-virus software, more specifically a Trend-Micro one ?

b0red
03-22-2015, 08:27 PM
Hi I'm running windows 8.1 and I cannot install the software (Even as admin). I get the following error:


Attachment 386


[25E8:2B68][2015-03-22T21:23:09]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\MYNAME\Downloads\hubiC-2.1.0.141-windows.exe, cmdline: '-burn.unelevated BurnPipe.{AD35113C-5BDA-4B1E-A980-B294703A9460} {62E8D958-7E05-44F9-B36B-0F04D59E6052} 5540'
[25E8:2B68][2015-03-22T21:23:09]i000: Initializing string variable 'LaunchTarget' to value '[InstallFolder]\hubiC.exe'
[25E8:2B68][2015-03-22T21:23:09]i000: Initializing numeric variable 'PreviousInstallDetected' to value '0'
[25E8:2B68][2015-03-22T21:23:09]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles6432Folder]OVH\hubiC'
[25E8:2B68][2015-03-22T21:23:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\MYNAME\AppData\Local\Temp\hubiC_20150322 212310.log'
[25E8:2B68][2015-03-22T21:23:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\MYNAME\Downloads\hubiC-2.1.0.141-windows.exe'
[25E8:2B68][2015-03-22T21:23:10]w055: Could not load or read state file: C:\ProgramData\Package Cache\{856b67e7-2245-4b30-8c95-a1ae830d9db5}\state.rsm, error: 0x80070002.
[25E8:2B68][2015-03-22T21:23:10]i000: Setting string variable 'WixBundleName' to value 'hubiC'
[25E8:16B0][2015-03-22T21:23:10]i000: Setting numeric variable 'WixBundleRelationType' to value 0
[25E8:16B0][2015-03-22T21:23:10]i000: Setting string variable 'DisplayLanguageID' to value '9'
[25E8:16B0][2015-03-22T21:23:10]i000: Setting string variable 'DisplayPrimaryLanguageID' to value '1033'
[25E8:2B68][2015-03-22T21:23:10]i100: Detect begin, 3 packages
[25E8:2B68][2015-03-22T21:23:10]i000: Setting string variable 'NETFRAMEWORK40' to value '1'
[25E8:2B68][2015-03-22T21:23:10]i000: Registry key not found. Key = 'SOFTWARE\OVH\hubiC'
[25E8:2B68][2015-03-22T21:23:10]i000: Setting numeric variable 'PreviousInstallDetected' to value 0
[25E8:2B68][2015-03-22T21:23:10]i052: Condition 'PreviousInstallDetected' evaluates to false.
[25E8:2B68][2015-03-22T21:23:10]i052: Condition 'NETFRAMEWORK40' evaluates to true.
[25E8:2B68][2015-03-22T21:23:10]i101: Detected package: NetFx40Web, state: Present, cached: None
[25E8:2B68][2015-03-22T21:23:10]i101: Detected package: Program_x86, state: Absent, cached: None
[25E8:2B68][2015-03-22T21:23:10]i101: Detected package: Program_x64, state: Absent, cached: None
[25E8:2B68][2015-03-22T21:23:10]i199: Detect complete, result: 0x0
[25E8:16B0][2015-03-22T21:23:12]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[25E8:2B68][2015-03-22T21:23:12]i200: Plan begin, 3 packages, action: Install
[25E8:2B68][2015-03-22T21:23:12]w321: Skipping dependency registration on package with no dependency providers: NetFx40Web
[25E8:2B68][2015-03-22T21:23:12]i052: Condition 'NOT VersionNT64' evaluates to false.
[25E8:2B68][2015-03-22T21:23:12]i052: Condition 'VersionNT64' evaluates to true.
[25E8:2B68][2015-03-22T21:23:12]i000: Setting string variable 'WixBundleRollbackLog_Program_x64' to value 'C:\Users\MYNAME\AppData\Local\Temp\hubiC_20150322 212310_0_Program_x64_rollback.log'
[25E8:2B68][2015-03-22T21:23:12]i000: Setting string variable 'WixBundleLog_Program_x64' to value 'C:\Users\MYNAME\AppData\Local\Temp\hubiC_20150322 212310_0_Program_x64.log'
[25E8:2B68][2015-03-22T21:23:12]i201: Planned package: NetFx40Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[25E8:2B68][2015-03-22T21:23:12]i201: Planned package: Program_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[25E8:2B68][2015-03-22T21:23:12]i201: Planned package: Program_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[25E8:2B68][2015-03-22T21:23:12]i299: Plan complete, result: 0x0
[25E8:2B68][2015-03-22T21:23:12]i300: Apply begin
[15A4:1040][2015-03-22T21:23:24]i360: Creating a system restore point.
[15A4:1040][2015-03-22T21:23:24]w363: Could not create system restore point, error: 0x80070005. Continuing...
[15A4:1040][2015-03-22T21:23:24]i320: Registering bundle dependency provider: {856b67e7-2245-4b30-8c95-a1ae830d9db5}, version: 2.1.0.141
[15A4:1040][2015-03-22T21:23:24]e000: Error 0x80070005: Failed to write run key value.
[15A4:1040][2015-03-22T21:23:24]e000: Error 0x80070005: Failed to update resume mode.
[15A4:1040][2015-03-22T21:23:24]e000: Error 0x80070005: Failed to begin registration session.
[25E8:2B68][2015-03-22T21:23:24]e000: Error 0x80070005: Failed to begin registration session in per-machine process.
[25E8:2B68][2015-03-22T21:23:24]e000: Error 0x80070005: Failed to register bundle.
[25E8:2B68][2015-03-22T21:23:24]i399: Apply complete, result: 0x80070005, restart: None, ba requested restart: No