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Paid for upgrade yesterday but still only have 25GB!!??


Harybald
03-13-2015, 04:31 AM
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tradicional
03-05-2015, 09:07 PM
Hi qednick.
Wait a little while (few days?) and your upgrade should take effect. I had the same worry but it all turned out perfectly.

xavierh
03-05-2015, 08:14 AM
Your upgrade has been correctly done.

qednick
03-03-2015, 07:50 PM
Thank you! I just upgraded to the 1T plan now as promised. If you could make sure that the upgrade goes through correctly I would greatly appreciate it! :-)

xavierh
03-03-2015, 02:32 PM
Hello,

According to my infos, your quota is now at 100 Go as commanded.
Sorry for the delay.

Best regards,

qednick
03-03-2015, 02:59 AM
I love Hubic and paid to upgrade my service yesterday to the next tier. However, my account is still showing that I only have the basic (free) 25GB service! I would really like to upgrade again to the highest tier service but now I'm worried.