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Account soon expired without possibility to change to 100GO offer


nicolas75
12-29-2014, 06:00 PM
Thank you for your response.

Have a good day !

Nicolas

xavierh
12-24-2014, 10:46 AM
Hello,
The solution : just waiting the renewal date
Your account will be transformed on a 25 Go free account without data deletion ofcourse and you will be able to command the 100 Go offer.
Have a good day and merry christmas!

And don't forget, you can have a 150 Go account again by recommending your friends and family! : https://hubic.com/en/recommend-a-friend

nicolas75
12-23-2014, 06:18 PM
Hello,

I currently have a 150GO offer and I use 80GO of storage. My account will expire tomorrow (24 dec).

I have received an email that explain to me that I have to upgrade my account, else my offer will not be automatically renewed so I will lose data (80 GO stored in a free offer of 25GO).

Why my 150 GO offer cannot be renewed ?

More than, I tried to change my offer to a current offer of 100 GO but I cannot. Only 1TO is proposed to me.
Why is the reason ?

Thank you in advance.

Regards