We are in the process of migrating this forum. A new space will be available soon. We are sorry for the inconvenience.

Account not updated


xavierh
01-12-2016, 04:29 PM
Quote Originally Posted by vytieubao
but the account isn't updated to 10TB and also voice
Hello,

I don't find hubiC account associated to your forum ID.
Could you please contact us with this information in private message? https://forums.hubic.com/showthread....eam-on-Private

Thank you.

Have a good day.

xavierh
01-12-2016, 04:26 PM
Quote Originally Posted by gaboritaly
And I ve this message only in cgi page : Nous vérifions manuellement votre paiement
I controlled my bank account and the money it was taken.

Please help me , because i must use the backup of my disk .

Thanks a lot !
Hello, could you check again please?
Indeed, your quota is normally now at 10Tb.

Thank you.
Have a good day.

vytieubao
01-06-2016, 05:36 PM
but the account isn't updated to 10TB and also voice

gaboritaly
01-06-2016, 12:39 PM
Quote Originally Posted by gaboritaly
Hello, I've purchased the 10TB package , but the account isn't updated to 10TB and also voice "Fatture " I can't see nothing.
How is it possible ?
And I ve this message only in cgi page : Nous vérifions manuellement votre paiement
I controlled my bank account and the money it was taken.

Please help me , because i must use the backup of my disk .

Thanks a lot !

gaboritaly
01-06-2016, 11:02 AM
Hello, I've purchased the 10TB package , but the account isn't updated to 10TB and also voice "Fatture " I can't see nothing.
How is it possible ?