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not possible to delete payment method

07-17-2014, 10:44 AM

The problem is now fixed.
Can you try again and contact me on Private if problem persist please ?

Be careful, delete your payment method doesn't downgrade your account at 25 Go.
Delete your payment method isn't the method to unsubscribe. If you want unsubscribe, you must delete your account.

Delete your payment method is available if you want change your card for example.


07-11-2014, 10:13 AM
Hello, If I want to delete payment method under my account, there is a mistake call "A server error has occurred. Please try again. Contact our support if the problem persists.

Server response : Some todos are pending on your account, please wait"

How can I delete payment method? I can't see any "todos" under my account. Thanks.