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Showing incorrect disk space


xavierh
06-26-2014, 02:49 PM
It's not because of your use and no need to not do something particular.
We are working to fix this problem as soon as possible.

Bob
06-24-2014, 04:37 PM
Thanks. It is now showing as correct.

Is there anything I or other users need to do to avoid this happening, or anything we can do to fix it if it happens again?

xavierh
06-24-2014, 03:52 PM
Hi,

I have received your private message.
the quota fix is doing.

Bob
06-24-2014, 01:03 PM
My account is showing 17gb (71%) of space is in use even though I have no files. I have used the desktop app, mobile app, and the website and they all show no files but 17gb of space in use.

I have tried reporting a bug several times through the mobile app and get no reply.