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Billing Issue


xavierh
05-15-2014, 01:56 PM
Hi,

Sorry for delay.

Can you give me your mail account on private message to check you billing state ?

Thanks.

KingEurope
05-15-2014, 10:19 AM
Can I please have an explanation why I have been ignored for a week while staff answer newer queries from other customers?

KingEurope
05-09-2014, 10:16 AM
Good morning,

I changed my credit card on my Hubic account about 2 weeks ago, and it said it would debit my account for 3, but the 3 would go towards the cost of future subscription renewals.

The 3 has left my bank account, but my Hubic invoices don't show it. Could you please check that it is properly registered to my account and I will not be charged additonally for the next 3 months (I am on the 100GB 1 a month subscription).


Thank you for your time,

Christian