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Can not buy more space - application form does not like phone number


xavierh
05-21-2014, 04:19 PM
Can you give me more details on private message too ?
(mail and telephone number used).

thanks.

Lueu33
05-19-2014, 09:35 PM
I have the same problem. I am from canada. Does not accept phone numbers in North American format.

xavierh
04-14-2014, 03:56 PM
Hi apkalns, hi Gera,

Can you give me more details on private message ?
(mail and telephone number used).

thanks.

Gera
04-13-2014, 03:46 AM
Hello!
I have the same problem.

I am from Russia, and try enter a phone number at format +79261234567, but form shows http://prntscr.com/39hh78
If i try change the format (i try a lot of variants) - http://prntscr.com/39hhre
And I cant proceed to next step

But if I go to settings of my account, i will see, that my data and my phone number was saved: http://prntscr.com/39hk2i
Nevertheless, if I want to modify it - I have a trouble: http://prntscr.com/39hkwf
But have a chance to proceed at France number http://prntscr.com/39hl9h

Please, let me know, when bug is corrected.
Thank you!

Trapper
04-09-2014, 09:47 AM
Quote Originally Posted by apkalns
Hello!
I am trying to buy additional space on hubiC, but application form does not allow me to proceed with the reques.

Registration form shows: "The telephone number format is not valid (must start with the country prefix +xx)". However - the phone number is enetered 100% corectly and the form even does not allow to make any changes in the format of the number I am entering.

What could be a solution in such a situation?
I had this, and on about the 4th attempt, it allowed me through. I cannot remember the exact format, but for a UK number I think it went:

+441234 123456

So, that a plus then 44 then drop the zero, then the rest of the number..

HTH

~Trap

apkalns
04-08-2014, 04:18 PM
Hello!
I am trying to buy additional space on hubiC, but application form does not allow me to proceed with the reques.

Registration form shows: "The telephone number format is not valid (must start with the country prefix +xx)". However - the phone number is enetered 100% corectly and the form even does not allow to make any changes in the format of the number I am entering.

What could be a solution in such a situation?