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Mismatch with respect to usage reported by hubiC PC application and website.


Praxis99
03-10-2014, 02:06 PM
Now had the chance to try this and confirm your solution works.

Praxis99
03-10-2014, 01:24 PM
Thankyou for your response, I will try this later today.

xavierh
03-10-2014, 12:53 PM
Hi,

This problem come from hubic sync application. We try to fix it.
It's because you're going on web app with 'Go to hubiC.com' menu. you must disconnect, clear cache and go on https://hubic.com/home/ directly.

Praxis99
03-10-2014, 11:19 AM
I am currently paying for 100GB storage.

The hubiC application on my PC reports the correct amount of usage. However when I log into the hubiC website to see my files the website reports I am using 4GB when I am in fact currently using over 50GB!

I can see and access my files OK via the website though it sometimes takes a while to connect.

Regards

Praxis99