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Timeout while copying an object

03-07-2014, 03:41 PM
Well since the switchs were updated it works much much better. Thanks vcasse (and other hubiC team members!)

03-07-2014, 03:36 PM
This problem exists for 2 years and is still not solved. Dont expect too much about your case...

02-21-2014, 09:51 AM
I just chime in to confirm this problem. It works well for smaller files (< 100MB I got no problem so far) but >200 MB I did not manage to copy a single file at all

02-20-2014, 10:44 AM
That makes sense. I'll follow that and keep you posted.

02-20-2014, 10:00 AM

Your timeout is probably because of a network issue.
We work on it. You could follow our actions on this :


02-20-2014, 09:49 AM
Any news about this?

02-17-2014, 08:32 AM

I'm trying to copy an object as described in However both methods (PUT with X-Copy-From and COPY with Destination) fail with a timeout.
This has also been reported here:

My request:

curl --verbose \
    -X COPY "" \
    -H "Destination: /other_container/other_path/to/a/file" \
    -H "X-Auth-Token: my_token" \
    -H "Content-Length: 0"         


> COPY /v1/AUTH_abcdef/default/path/to/a/file HTTP/1.1
> User-Agent: curl/7.35.0
> Host:
> Accept: */*
> Destination: /other_container/other_path/to/a/file
> X-Auth-Token: my_token
> Content-Length: 0
< HTTP/1.1 408 Request Timeout
< Content-Length: 116
< Content-Type: text/html; charset=UTF-8
< X-Trans-Id: txabcdef
< Date: Mon, 17 Feb 2014 08:20:25 GMT
* Connection #0 to host left intact

Request Timeout

The server has waited too long for the request to be sent by the client.

Am I doing something wrong or is there an error on the hubiC side? If so, when can we expect it to be fixed?

Thanks a lot!