We are in the process of migrating this forum. A new space will be available soon. We are sorry for the inconvenience.

backup timeout


Jane
12-17-2016, 01:52 PM
Quote Originally Posted by YAA
Hi,

Since the beggining of last week, I'm suffering from backup failures due to Timeouts.

If all started after I accessed my web account (https://www.hubic.com/) from my home computer, and it required a password change for additional features (I'm not sure which ones). So I changed my password and also on the windows client, and since then timeouts on backups...

From the logs:

[WARN | 08/12/2016 14:31:17 | Ovh.Hubic.Backend.ReplayableHttpRequest.BuildReque st] Request GET on https://lb1.hubic.ovh.net/v1/AUTH_[XXXXXX]/HubiC-DeskBackup_Documentaires/[Directory]/[Filename]?multipart-manifest=get has timed out. Retry it.
[WARN | 08/12/2016 14:31:42 | Ovh.Hubic.Sync.AI.Indexer.BackupIndex] Got an error during synchonization of HubiC-DeskBackup_Documentaires, a retry will be attempted at 08/12/2016 14:34:42: Ovh.Hubic.Interface.Exceptions.NetworkError: Timeout
Ovh.Hubic.Backend.HttpWebRequestWrapper.GetRespons e()
Ovh.Hubic.Backend.ReplayableHttpRequest.GetRespons e()
Ovh.Hubic.Backend.Swift.SwiftClient.RequestRespons e(String method, String resource, IEnumerable`1 query, IEnumerable`1 headers, Boolean compressResponse)
HubicBackend.Swift.ObjectOperations.AbstractStatic LargeObjectOperations.GetSegmentList(SwiftClient c, SwiftStorableObject obj, ICacheHelper cacheHelper)
HubicBackend.Swift.ObjectOperations.BackupOperatio ns.GetHash(SwiftStorableObject obj, SwiftClient c, ICacheHelper cacheHelper)
Ovh.Hubic.Backend.Swift.SwiftStorableObject.Finish Initialization(SwiftClient c, SwiftContainer container, ICacheHelper cacheHelper)
Ovh.Hubic.Backend.Swift.SwiftContainer.d__13 .MoveNext()
Ovh.Hubic.Sync.AI.Indexer.d__1f.MoveNe xt()
Ovh.Hubic.Sync.AI.Indexer.InternalIndex(IStorableO bject obj, LocalContainer cont, ElementPipeline sink, CancellationToken token, Func`1 preIndexCheck)


If you need additional details I'll provide as much as I can.
I have exactly the same problem, sometimes a 10MB could take days to upload, because of this. And so the backup update never finish. It makes me feel that the backup is not safe....

YAA
12-08-2016, 01:40 PM
Hi,

Since the beggining of last week, I'm suffering from backup failures due to Timeouts.

If all started after I accessed my web account (https://www.hubic.com/) from my home computer, and it required a password change for additional features (I'm not sure which ones). So I changed my password and also on the windows client, and since then timeouts on backups...

From the logs:

[WARN | 08/12/2016 14:31:17 | Ovh.Hubic.Backend.ReplayableHttpRequest.BuildReque st] Request GET on https://lb1.hubic.ovh.net/v1/AUTH_[XXXXXX]/HubiC-DeskBackup_Documentaires/[Directory]/[Filename]?multipart-manifest=get has timed out. Retry it.
[WARN | 08/12/2016 14:31:42 | Ovh.Hubic.Sync.AI.Indexer.BackupIndex] Got an error during synchonization of HubiC-DeskBackup_Documentaires, a retry will be attempted at 08/12/2016 14:34:42: Ovh.Hubic.Interface.Exceptions.NetworkError: Timeout
Ovh.Hubic.Backend.HttpWebRequestWrapper.GetRespons e()
Ovh.Hubic.Backend.ReplayableHttpRequest.GetRespons e()
Ovh.Hubic.Backend.Swift.SwiftClient.RequestRespons e(String method, String resource, IEnumerable`1 query, IEnumerable`1 headers, Boolean compressResponse)
HubicBackend.Swift.ObjectOperations.AbstractStatic LargeObjectOperations.GetSegmentList(SwiftClient c, SwiftStorableObject obj, ICacheHelper cacheHelper)
HubicBackend.Swift.ObjectOperations.BackupOperatio ns.GetHash(SwiftStorableObject obj, SwiftClient c, ICacheHelper cacheHelper)
Ovh.Hubic.Backend.Swift.SwiftStorableObject.Finish Initialization(SwiftClient c, SwiftContainer container, ICacheHelper cacheHelper)
Ovh.Hubic.Backend.Swift.SwiftContainer.d__13 .MoveNext()
Ovh.Hubic.Sync.AI.Indexer.d__1f.MoveNe xt()
Ovh.Hubic.Sync.AI.Indexer.InternalIndex(IStorableO bject obj, LocalContainer cont, ElementPipeline sink, CancellationToken token, Func`1 preIndexCheck)


If you need additional details I'll provide as much as I can.