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Didn't receive extra space and payment dupplicated


DavidCream
09-13-2016, 01:21 PM
Hi,

Thanks!

David

Alexis.d
09-13-2016, 01:16 PM
Quote Originally Posted by DavidCream
Hi,

I payed two times the 20TB extra space, but I didn't receive this space. I want to eliminate the first payment (monthly) and keep the second (annualy).

Thanks,
David
Hello,

Your request is being processed by an advisor who has contacted you by email.
Thanks to read it et answer to this one directly.

Have a good day.
Alexis

DavidCream
09-13-2016, 01:07 PM
Hi,

I payed two times the 20TB extra space, but I didn't receive this space. I want to eliminate the first payment (monthly) and keep the second (annualy).

Thanks,
David