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Impossible to delete a backup

07-27-2016, 03:31 PM
I received the solution from Hubic :
Use swift explorer tool available here :

It works perfectly to delete backups.

07-21-2016, 10:52 AM

for several weeks, I try to delete a backup but it fails. From the website or from the Windows application, it is impossible ...
From the website, I'm able to ask for deletion but I get a message "suppression en cours" and then ... nothing. It doesn't work.
The issue is that this backup will block my account because I will exceed my 100 Go quota.

From the application interface, I just have no access to the buttom to delete the backup. The buttom is disabled.

Thanks for your help.