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Hubic desktop app issues

04-29-2016, 02:00 PM
Hi there,

I'm running the desktop app on Mac OS 10.11.4 in backup mode. It is (very slowly backing up my Macbook's files into a paid for 10Tb Hubic account.

I have three issues / questions:

  1. The backup process is incredibly slow, even on a fast internet connection. Much slower than Google Drive, Livedrive, Crashplan, or FTP.
  2. The app shuts down for no apparent reason during the course of the day.
  3. Does the backup process continue even when I am logged off (eg. overnight)?

Is anyone else experiencing similar? Are there any fixes?